Our Process

Thank you for looking at our website. We are looking forward to working with you! Here is the process for ordering your invitations. This may help with any questions you may have…

The First Step
Make an appointment to meet with us and view our books. We will bring our books to your house for your convenience or you can come to us. We are located in North Park. We have a wide range of styles, so before we meet it is helpful if you have an idea of what you are looking for so we can help narrow down the choices. This way you won’t be too overwhelmed! The best way to narrow down is to have an idea of the style of the event (modern, contemporary, traditional), a budget and a color theme. Of course you don’t need to know all these things, but a little will help!

Dates to Remember
Save the Dates sould be mailed out about 6 months in advance. Invitations should be ordered about 4 months prior to your event and mailed out 6-8 weeks before. The date to have your RSVP cards returned is approximately 3 weeks before the event date.

Finding the One
We will assist you in choosing the invitation that suits your event and all of your needs. At this step we will help you customize your invitation with paper color, font style, font color, etc… We will also assist in the choosing of all elements such as:
-Invitation wording
-RSVP set
-Reception card
-Thank you notes
-other inserts needed including direction card, event card, etc….

Pricing
We carry a wide variety of invitations, so there is something to meet almost every budget! When your set is chosen we will give you an estimate based on your selections and the quantity you need. At this point we will require a deposit of 65% of the estimate. If you choose a different invitation after this time we will apply the deposit to your new selection. If you cancel your order after the proofing process has begun, you will be refunded all but $100 of the deposit. If you cancel after final proof approval your deposit is non-refundable and you will be responsible for any additional charges.  The balance of payment is due before delivery of the product.  We are only able to accept cash or check at this time.

Proofing

Make sure you are proofing your final pieces thoroughly! Final approval for accuracy is your responsibility. The Finished Touch is not responsible for incorrect information provided by you or for errors, which were not detected upon review of the proof. You are responsible for checking the accuracy of information, design layout, font size and ensuring that all pieces of the final product are included. There will be a charge for each additional proof. Charges vary based on the extent of the correction and the company the product is being purchased from.

They’re Here!
All invitations are shipped directly to our North Park address and this is where you will pick them up. We will call you as soon as they arrive and set a time for pick up. Unfortunately we no longer deliver invitations. At this time full payment of balance is required.

Addressing
We are able to print your addresses on your envelopes. Prices for this service begin at $1.50 each and depends on shape of envelope as well as liner. Addresses must be given to us through an Excel spreadsheet or Word document only. We will do our best to match the style and color of your return address. Keep in mind that this is done with a printer, it is not calligraphy. We also suggest that you order extra envelopes with your invitations as you may get some returned or there may be errors.

We pride ourselves on our creativity, knowledge and customer service. If you have any questions that weren’t answered here, please call us to discuss them…we will have a solution!